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Liveops

customer service outsourcing

Liveops: Innovating customer service with tech & expertise.

A Liveops está contratando?

Sim. Em 4 de outubro de 2026, a Liveops tem 9 vagas abertas no Metaintro.

Vagas abertas

Mais recentes primeiro. Salário exibido quando a vaga informa.

Clientes

Todas as 2 empresas que a Liveops cita como clientes.

Estudos de caso1

  • U.S. Small Business Administration (SBA)

Outros clientes1

O que os clientes dela dizem

Depoimentos de pessoas dos clientes da Liveops.

“Thank you, Liveops, for the partnership on the UPS program. The support you provide has helped tens of thousands of people secure a job. And we're just getting started. The peak holiday hiring season is underway and we expect to hire another 200 thousand workers in the next 2 months! Thanks again for all of your efforts.”

UPS

““You’ve helped us navigate so many major changes this year and still delivered top-tier performance. You are a valued part of our expert network, and your dedication, consistency, and resilience have not gone unnoticed. Thank you for showing up with such a positive attitude during a challenging season. We appreciate all your hard work!””

“LiveOps has remained flexible to meet our needs, whether supporting a group of 15 trainees or over 300. They have proven to be a responsive, flexible, and quality business partner”

Manager of Claims Learning Delivery

“Liveops brought a new level of professionalism to our needs. Without a doubt, they are the most organized company we have ever worked with. Liveops has been a great partner in helping us pass tough times with an outstanding level of flexibility, especially during the pandemic period. I trust them and look forward to more cooperation and partnership in the future.”

Director

“The Liveops L&D team collaborated well, providing a clear framework to architect the ideal learning solution for our partner, one the world's largest supply chain and logistics company. Whenever challenges arose or questions came up, their team responded quickly and thoughtfully, offering consultative guidance that helped us navigate obstacles effectively.”

Mostrar mais 5 depoimentos

“Liveops offers a level of staffing flexibility we haven’t seen elsewhere. The ability to ramp support up or down, even in 30-minute intervals, has been a game changer for managing dynamic volume while maintaining service performance.”

Chief Operating Officer

““[Over the partnership] we’ve seen some all-time high VOCs. We appreciate your focus and dedication to servicing our customers with improvements to customer experience.””

“The ask was BIG! Even with several hundred agents to pass through screening, tech, and a 1-week training certification with literally a few weeks lead time, Liveops delivered the head count we needed to keep service levels in line and a happy client.”

Chief Experience Officer

“The (Philippines) agents are sounding fantastic! They speak clearly and you can tell they are using resources to resolve issues for the customer.”

“The Liveops learning and development team has been able to create a virtual learning environment that allows part-time agents to gain the knowledge in a short amount of time to be able to take care of our customers in the best possible way.”

Keith Gindoff · Director Vendor Management

Lançamentos e parceiros de IA

O que a Liveops lançou e com quem trabalha em IA.

  • LançamentoAdvanced AI and AutomationLiveops integrates real-time AI insights and automation to streamline operations, enhance customer experience, and scale smarter.
  • OperaçõesAdvanced AI and AutomationLiveops integrates real-time AI insights and automation to streamline operations, enhance customer experience, and scale smarter.
  • LançamentoAI-powered simulations and learning toolsLiveNexus supports a connected agent lifecycle from sourcing and screening into certification, learning, and performance support, using AI-powered simulations, learning tools, and readiness tracking.
  • LançamentoAI-enabled sourcing intelligenceAI-enabled sourcing intelligence supports decisions around program fit, candidate readiness, availability, and demand planning.

Habilidades procuradas

As mais frequentes nas vagas abertas.

Stack de tecnologia

Hospedagem
Google Cloud Platform
Bibliotecas
GSAP
Font Awesome
jQuery
CDN
jsDelivr
Marketing
HubSpot
Análise
Hotjar
Google Tag Manager
Google Analytics 4
Frameworks
Angular
CMS
HubSpot CMS
WordPress

Dados da empresa

Sede
Scottsdale, US
Setor
customer service outsourcing
Setor (NAICS)
Serviços administrativos, de apoio e de gestão de resíduos
Empresa semelhante
Cygnific
Redes sociais
LinkedIn · X · Instagram · Facebook

Empresas semelhantes

Empresas do mesmo setor que Liveops que estão contratando agora.

Perguntas sobre a Liveops

A Liveops está contratando?
Sim. Em 4 de outubro de 2026, a Liveops tem 9 vagas abertas no Metaintro. A maioria está em Education (4), Product/Project Management (2) e Customer Support (1).
Quem são os clientes da Liveops?
A Liveops cita 2 clientes, incluindo U.S. Small Business Administration (SBA) e UPS.
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