Reward Gateway

“It was crucial that every inch of the platform met our visual standards, and that wouldn’t have been possible without Reward Gateway’s ongoing support, especially from our account manager Glenn,”

“Along with the sheer ease of use and variety of engaging rewards on offer through the platform, what really impressed me about Reward Gateway was that it had the potential to become a central hub for all our employee communications. Once we’d seen the full scope of what it could do, it actually fulfilled a lot more of our needs than we initially anticipated.”

“we believe that the addition of Reward Gateway’s engagement portal to our comprehensive benefit package has strengthened both our employee’s perception of their benefits and our position as an employer of choice in the media industry.”

““Now we regularly check against how we benchmark against other retailers and it’s become a major benefit to our recruitment team as they often get new hires who mention part of their decision to apply was seeing the reputation we have on Glassdoor. So, not only are we saving money through staff discounts, going completely paperless with our communications and driving wellbeing, we’re also engaging new hires before they’ve even started with us. You almost can’t put a price on that.””

““Our Glassdoor reviews have actually increased massively from the moment we put the platform in place,” Ben adds.”

““The eCard system has become embedded as a key part of our culture over the past year,” Ben adds . “It’s so powerful to see the likes, comments and shares that these recognitions get, not just from the people who receive them but equally all the people in the team. We also like to keep things fresh by introducing new designs and messages every few months, something which Reward Gateway always supports us on.””

““There have been periods this year when our stores needed to close completely and the platform naturally became the main way to stay in touch with everyone. It has allowed us to communicate key updates and video messages from our senior leaders two or three times per week and, more importantly, we can actually see the engagement, likes, comments and feedback from staff that have viewed the content – and then act on it!"”

““We give them a little gift just to say thanks for continuing to share the love, and for what they’re contributing to the recognition culture in our organization. For us, that’s really important.””

““We also shine a light on Peoplecarers who have sent the highest number of eCards in the last month or the quarter,””

““People now see the benefit – I saved over $700 in the first few months of the program, which is amazing! But what I have really loved seeing is the high utilization of the eCards and peer-to-peer recognition.””

““I think at first, people were skeptical but all the discounts add up.””

““We have a really unique brand and we loved that we could tailor the platform to really bring that to life.””

““It seemed like a no-brainer because if we looked at budget allocated for each employee, the savings each of us could get from the weekly shop would far exceed what we would be paying. And that doesn’t even factor in all the goodness that would come from the recognition and reward,””

“We now have comprehensive information on performance, potential, and cultural elements to assess and develop leaders.”

“The greatest value has been the ability to create a clear link for senior management between engaged and motivated employees and business performance.”

“We love our program and look forward to taking it to the next level and investing more in our people.”

“The thing our team talks about often is how great Reward Gateway are to deal with. You can have an amazing platform, but if it's difficult to use or challenging to deal with the vendor, then no one's going to get the most value out of it,”

“When we first launched The Spot, our main goal was to be more intentional about the culture that we wanted to create. Over the past seven months, we’ve seen a significant cultural shift – our people are recognizing each other more strategically and our communications have brought us closer together in a digital space. Even in times of uncertainty, we’re able to keep our people and our customers at the heart of everything we do to continue moving the business forward.”

“We've seen a significant cultural shift - our people are recognizing each other more strategically and our communications have brought us closer together in a digital space.”

“The self-service element of the platform has also been a huge benefit for us internally,” Lisa adds. “Beforehand, there was always a reliance on myself and our wider HR department to manage admin, find and reprint documents that had been lost and deal with repetitive requests. Now we have a central hub where everything is stored and easy to access within just a few clicks.”

“The choice to go with Reward Gateway was a really easy one to make in the end. We’d spoken to four or five different discounts providers before whittling them down to a shortlist of three, though once we’d seen the demo of how the RG platform worked we knew right away it would be the best fit for our organization, internal culture and vision for greater engagement.”

““We are beyond grateful to have access to a discount portal that everyone can enjoy,””

“It’s really, really helping those leaders and managers who can’t be everywhere at every one time connect with people in other locations. We’ve got employees all around the world and leaders wanting to recognize them, so it’s brilliant to be able to message and recognize them on-the-go, from wherever they are,”

““We couldn't have got through this year without the platform,” John adds. “It has become such a core part of everything we do and one of the main tools we use to prevent the organization from splitting into silos. Our content production and communications have practically quadrupled – and all of that has been delivered through Reward Gateway. Simply put, it’s enabled us to support our people through what’s probably the hardest time in their careers.””

““I love throwing myself into the recognition data and content analytics every month,” says Maddie. “You can actually see positive work relationships develop through the platform. It also gives us a way to track collaboration and encourage a stronger social environment, even when people aren’t in the office. We’re now seeing more of that than we ever have before.””