Signifyd

“Once we deployed Signifyd, it sped up the time between when an order comes in, and when it goes out. It’s also eased up the load on our staff tremendously,” Kouris said. “Put simply, Signifyd has revolutionized the way we do fraud management.”

“The difference with Signifyd is their expertise is backed by a financial guarantee. We’re protected against fraud and chargebacks for every order we ship, regardless of order value or delivery address anywhere in the world.”

“While general fraud knowledge is important, what makes a partnership truly great is a team who really takes the time to understand our specific business.”

“We chose Signifyd because they guarantee protection against fraud. So if Signifyd is wrong about an order, they’re the ones paying the fraud loss, including shipping, fees, taxes, everything. A company that takes responsibility for its decisions is a company that I can believe in.”

“What matters is the rate of approval, the risk the vendor is willing to take on to push those approval rates to the max, and the flexibility and transparency of the technical team that is going to really drive value. That’s how we made our decision to partner with Signifyd and that’s how I recommend all merchants think about fraud.”

““Extremely user friendly, and reps from Signifyd are always around to answer questions concerning chargebacks and other potential issues that may be encountered.””

““We have been using Signifyd for a few months, and have had 100% accuracy on fraud prevention. That equals, time and money saved. What’s not to like?””

““I love how simple it is to interpret results and the peace of mind that it provides. The console is easy to understand and it integrates well with our POS.””

““This takes the burden, responsibility and worry away from our customer service team. Signifyd allows our team to process orders faster, and is a better experience for our customers.””

““Signifyd is an easy to use software. We can quickly review customer’s transactions and has a broad network to verify the validity of a purchase.””

““Signifyd, gives us the peace of mind that we will not have any charge backs. It allows us to deal with more important issues. Before Signifyd we would spend countless hours doing the job ourselves.””

““I love that it makes our jobs easier with preventing fraud, the representatives are prompt, polite and always providing updates.””

““I love that I no longer have to spend my time trying to figure out if an order is fraudulent or not.””

“Thanks to Signifyd we’ve been able to focus on our growth because we don’t have to stress anymore like we used to do in the past about big orders, especially from the wholesaler and reselling parts of the business. We now don’t have to interrupt operations anymore because of that fear of fraud. We are fearless.”

“Online jewelry companies lose thousands of dollars per month due to fraud. We don't because we use Signifyd. With their Guaranteed Fraud Protection, we never pay for fraud or chargebacks. That's a savings we can pass directly to our customers.”

“With our previous solution, it was on us to make decisions based on the limited amount of data that we had across our business. But with Signifyd, we suddenly had visibility into customer behavior and fraud trends across thousands of global merchants.”

“Our customer experience has improved significantly, it’s absolutely made a difference. It’s helped us get more business and online approvals. I don’t think we’ve had one fraud case since we started with Signifyd.”

“If you are looking for a smooth implementation that’s going to be delivered on time, software that is going to deliver the value it promises to deliver, and a partner that will be with you side-by-side even after implementation, then Signifyd is the right solution for you.”

“With Signifyd, we save time, accept more orders, and serve our customers better. We don’t worry about fraud. This allows us to spend more time helping customers, helping them capture those perfect moments. Because that’s what we love to do.”

“Overall the benefit from Signifyd has been a multimillion dollar uplift in revenue annually. That doesn’t even begin to capture the additional revenue we will gain from customers that had a great experience that are going to come back and shop more with us.”

“I never imagined there was a company that could help us review orders instantly and eliminate our fraud. Thank you guys for doing this.”

“Frank And Oak has seen a great return on investment,” adds Hicham Ratnani, COO & co‑founder. “The chargebacks reversed or refunded easily nullify the cost of the platform and the added value we get from trends data and expert advice on revenue leakage throughout the funnel is invaluable for us.”

“Our partnership with Signifyd has been the catalyst for change for our overall customer experience. We have been able to increase our approval rate and maintain that success even as our order volume continues to scale. We appreciate the way the Signifyd team has collaborated with us to provide the best solutions.”

“Signifyd offered us something that we couldn’t possibly replicate – intelligent decisions based on data from thousands of other merchants and millions of past transactions. That’s critical for us as we scale because the customers that are new to us are not new to Signifyd.”

““There’s so much that is affected by chargebacks, including your processing rate, and there are so many little hiccups that can derail your shipping when you’re growing. This is just something that will give you ease of mind. It becomes something that just happens and you don’t even have to think about it anymore.””