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Help Scout

customer service platforms

Help Scout delivers all the powerful, intuitive features you need to deliver exceptional support at a fraction of the cost of other customer service platforms.

Сейчас нанимает

7открытых вакансий−30 %по сравнению с прошлой неделей

Есть ли вакансии в Help Scout?

Да. По состоянию на 9 октября 2026 г. у компании Help Scout 7 открытых вакансий в Metaintro. За последние 30 дней опубликованы 4 вакансии.

Открытые вакансии

Сначала новые. Зарплата указана, если она есть в вакансии.

Динамика найма

Как быстро компания Help Scout открывает вакансии и в каком формате работы.

Новые вакансии по месяцамВакансии, впервые опубликованные в этом месяце

4
6
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июльавгустсентябрьоктябрь
октябрь: 1 новая вакансия.

Клиенты

Все 38 компаний, которые Help Scout называет своими клиентами.

Клиенты, которые сейчас нанимают9

  • BetterHelp172 открытые вакансии
  • Gusto152 открытые вакансии
  • Hinge Health81 открытая вакансия
  • Spindrift33 открытые вакансии
  • Litmus25 открытых вакансий
  • Moment25 открытых вакансий
  • Padlet10 открытых вакансий
  • Buffer4 открытые вакансии
  • Privy1 открытая вакансия

Кейсы11

  • Threadless
  • George Washington University
  • Brain.fm
  • Mixmax
  • TeamSnap
  • Switcher
  • The New Wheel
  • Freightzy
  • eCatholic
  • Mabel's Labels
  • OnePageCRM

Другие клиенты18

Что говорят их клиенты

Цитаты сотрудников компаний-клиентов Help Scout.

“Help Scout helped us consolidate our previously scattered support channels into a single platform and provide more consistent support to our customers.”

Nahi Kim · Global CX & Marketing Manager · BoxHero

“H elp Scout is intuitive and easy to set up, yet powerful enough to provide much-needed insights into support roles.”

Rob Dean · Support Coordinator · mTuitive

“It’s rare to find a company that blends great technology with exceptional service. Clearly, the leadership knows how to cultivate a team that is knowledgeable, helpful, and refreshingly honest.”

Aurélie Parnes · Business Development, Technology & Recruitment Director · Harley Therapy

“We now have a calm, measurable, and accountable approach to support that ensures our customers receive timely and quality service.”

Peter O'Toole · President & Chief Software Architect · mTuitive

“It takes a lot of manual effort, busy work, and aggravation out of the support process, so we can focus on what really matters — helping each other and creating a better experience for our customers.”

Taylor Davis · VP of Customer Experience · Litmus
Показать ещё 14 цитат

“Our team was able to teach themselves Help Scout in a day. It's like using a shared email inbox — just way more robust and better looking.”

Brianne Henderlong · VP of Brand Experience · Threadless

“Everything I need for my customer support without the complexity of Zendesk.”

Cyril Mazur · CEO · Building Bridges

“Help Scout has completely changed how we operate as a support organization. Its brought us structure and flexibility at the same time.”

Brendan McDaneil · Bloom Growth at Director of Client Support and Success

“I've tried every single help desk on the market (and continue to evaluate new solutions), and yet I keep finding myself coming back to Help Scout.”

Alex Bass · Founder and Head of Product · Efficient App

“Not only is it part of our daily work life, it's such a well thought-out tool for doing email support that I can't imagine living without it!”

Matthew Sewell · Sales Lead · Flocknote

“The ease of use is simply there. I've used several other ticketing platforms and by far, Help Scout is superior.”

Ashley Davis · Client Care Process Improvement

“Help Scout was the modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model, Help Scout has been great for us.”

Kevin Yun · Co-Founder · GrowSurf

“Excellent UX. It’s just pleasant to use. There are no distractions, but functionalities are right there when you need them.”

Karlo Koskitanner · Founder & CEO · Mukama

“Help Scout has helped us reduce our workload by 50%, making our team twice as productive”

Carmel Granahan · Head of Customer · OnePagerCRM

“Back when I was the sole support person at Padlet during its early years, Help Scout was my rock—it made it possible to manage everything on my own for six years!”

Joncarla Granahan · Customer Operation Manager · Padelt

“It is the best platform to manage the customer support. Also it is an amazing way to interact with my colleagues and quickly get feedback. A real must for remote team work.”

Felipe Caballero · Customer Support Representative · Systeme.io

“It's simple to use and every time I have an issue or question I email customer service and I get a reply within in minutes.”

Aurélie Parnes · Business Development, Technology & Recruitment Director · Harley Therapy

“Great support. Whenever I have a question, Help Scout's reply is fast and accurate. In terms of feature suggestions, I feel like Help Scout actually listens.”

Karlo Koskitanner · Founder & CEO · Mukama

“Help Scout is by far the best support product I have ever used.”

Lindsay Cohen · Chief Operating Officer

Запуски и партнёрства в ИИ

Что компания Help Scout запустила и с кем сотрудничает в сфере ИИ.

  • ЗапускCompass AI AgentHelp Scout's Compass AI Agent combines frontier models with insights learned from 3+ billion conversations.
  • ЗапускCompass AI AgentHelp Scout's Compass AI Agent combines frontier models with insights learned from conversations.

Собеседования

Как компания Help Scout описывает свой процесс найма.

“Learn about our hiring process and how it aligns with our remote culture.”

Требуемые навыки

Чаще всего встречаются в открытых вакансиях.

Самые востребованные навыки

  • AI tools
  • Data analysis

Технологический стек

Аналитика
Google Analytics 4
Google Tag Manager
CMS
Contentful
Фреймворки
Gatsby
Библиотеки
D3.js

О компании

Штаб-квартира
Boston, US
Основана
2011
Отрасль
customer service platforms
Отрасль (NAICS)
Информация и связь

Источники: Штаб-квартира и Основана: Викиданные

Вопросы о компании Help Scout

Есть ли вакансии в Help Scout?
Да. По состоянию на 9 октября 2026 г. у компании Help Scout 7 открытых вакансий в Metaintro. За последние 30 дней опубликованы 4 вакансии. Больше всего — в командах: Marketing (2), Product/Project Management (2) и Developer (1).
Как проходит отбор в компании Help Scout?
Компания Help Scout описывает его так: «Learn about our hiring process and how it aligns with our remote culture.»
Кто клиенты компании Help Scout?
Компания Help Scout называет 38 клиентов, среди них: BetterHelp, Gusto, Hinge Health, Spindrift и Litmus.
Какие навыки ищет компания Help Scout?
В её открытых вакансиях чаще всего требуются: AI tools и Data analysis.
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