WorkOS

“Based on our positive experience with WorkOS’ reliability, support, and responsiveness, we knew we could count on their platform,”

“WorkOS’ SCIM API has been a game-changer, enabling us to meet the user lifecycle management needs of our largest enterprise customers.”

“SCIM is a game-changer for our customers, saving them a lot of time and reducing friction. It's crucial because, without SCIM, customers would likely get frustrated and might even switch to another provider with a smoother experience.”

“Unlike other libraries from Okta/Auth0, which require deep knowledge, WorkOS offers a more user-friendly, black-box approach.”

“The Python library is extremely well thought out with fantastic documentation.”

“The actual integration with WorkOS was straightforward,”

“What sold WorkOS was the Admin Portal. Our UI gives customers a link; they go to the Admin Portal, complete onboarding steps at their leisure, and never have to talk to us, making the onboarding process a breeze.”

“Versus doing it yourself, WorkOS takes a tenth of the time to integrate. Versus an alternative, it takes half the time.”

“These webhooks have been fantastic for proper offboarding and automating tasks like adding members to a team or granting access to the database. It's much simpler and more efficient compared to other methods where you can't always be sure that a user is correctly assigned.”

“User lifecycle management can be tricky because sometimes people get offboarded without us realizing it. With Directory Sync and webhooks, we can easily ensure they're no longer part of the organization if they leave and their account gets deactivated.”

“SAML can be complex, and WorkOS’ abstraction was perfect for us. It integrated seamlessly with our existing authentication stack without any loss of functionality. It's been working great, and we've been very happy with it.”

“If we didn't have SCIM, it would significantly impact our customer experience. While manually handling CSV updates isn't too difficult, managing this for hundreds of enterprise customers would be time-consuming. Automating this process with a makeshift solution would be possible but inefficient,”

“Even with our largest customers who have outlined SSO and Directory Sync as hard requirements, WorkOS allows us to close enterprise deals in less than a couple of months.”

““We have enterprise customers that have very complex team structures and are successfully using the WorkOS integration today. We’ve all been impressed with WorkOS from day 1, and we’re happy to have them as a partner,””

“"The clarity and detail in WorkOS’ documentation allowed our team to deliver organization-level SSO and SCIM provisioning for our customers much faster than anticipated."”

““I’m confident that with the partnership we’ve established with WorkOS, if we faced similar issues as we did with our in-house SSO solution, we would have received immediate support from the WorkOS team, and troubleshooting would have been effortless,””

“WorkOS was super easy to self serve and get up and running.”

“For me, it’s customer support that sets WorkOS apart. If I’m talking to a customer’s IT department and I want extra eyes on something where we’re working in a new and novel environment for that client, it’s helpful to know that there are people at WorkOS who have been in situations like ours many times and can walk us through any details,”

“WorkOS had stellar customer support and was easy to build with. Many of the open source solutions we considered didn’t have documentation that was up to par, and we doubted the experience would have been as high quality as WorkOS,”

“Enterprise clients told us very early on that they needed us to have SSO to continue conversations and sign a deal,”

“If a feature we needed didn’t exist on the WorkOS platform, we’d let them know and the team would have a meeting scheduled to talk about it. The willingness to hear our feedback was one of the key factors that led us to go with WorkOS.”

“​​If you work with another provider, you probably won’t get the same level of support that WorkOS provided. The feedback loop was shorter, too. We’d post a question in a shared Slack channel, and immediately receive an answer.”

“The partnership with WorkOS has enabled us to meet the needs of our enterprise customers with more speed and efficiency. IT admins of our customers often describe the onboarding process for SSO and Directory Sync as delightful. Needless to say, WorkOS will continue to be an important part of our enterprise support.”

“Besides pricing, we were also convinced that the Admin Portal was a critical feature that allowed us to save engineering time and provide a more polished enterprise experience.”

“We weren’t in immediate danger of reaching Auth0’s MAU limit, but in the long run we knew usage with Auth0 would quickly grow out of control. We viewed WorkOS’ connections-based pricing as a more viable option aligned with our projected growth,”