Glide

“It is very seamless. Part of what excites us is being able to create an ideal experience for somebody that just comes to the credit union and makes it so that the onboarding process is really easy.”

“We created an ideal member experience scenario and said: what are all the things we want that experience to look like — both for the potential member as well as the back office folks. We came up with some requirements and then we went out and looked at all the different providers in the space. And Glide floated to the top.”

““We’ve turned what used to be a pain point into a competitive advantage,” shared Trudy McClain, Senior Vice President of Retail Operations at One Nevada. “Instead of worrying about fraud or unfunded accounts, we’re welcoming high-quality new members who are ready to start using their accounts right away.””

““Glide delivered exactly what we needed to modernize onboarding,” continued Steve O’Donnell, One Nevada's CEO. “Their partnership-first approach and world-class member experience gave us flexibility, speed and security, creating a seamless experience that rivals the biggest banks and leading fintechs.””

““The combination of Glide and Plaid really strengthened our fraud defenses while making onboarding seamless,” said Patrick Kearney, Assistant Vice President of Fraud & Security at One Nevada. “Members appreciate how easy it is to open and fund an account immediately. And we appreciate that those accounts are far more secure from the start.””

“Even if we didn't like the exact answer, we were able to work together and get it squared away.”

“This product is better than any other product we've ever seen. He said he's never seen a product that does what Glide does.”

“100% of the credit unions we spoke to said yes — if they used Glide for deposits, they were going to use them for lending. If they used them for lending, they were going to use them for deposits. That means a lot.”

“We can not only track members that are referring their friends — we can also track potential fraudulent applications because of the referral links they're using.”

“That not only helps us in the future — it helps other credit unions that are part of the Glide network.”

“It's more of a holistic view of monitoring our fraud rather than just relying on one solution to do one thing.”

“I can submit a support ticket and you typically respond within 20 minutes. And that's something that's not typical in the financial industry when working with vendors.”

“It's exceptional how Glide has been able to scale while taking on additional customers and clients. You still prioritize what your credit unions are asking for while delivering the same level of service.”

“We've seen our membership application drop from a 20-minute long application to under five minutes for our members.”

“One of the best parts about the credit union industry is how collaborative we are — and when you get credit unions together in one space with a partner like Glide, there's great ideas, great innovation, but also we help each other serve our members.”

“After a long day of being onboarded with their new employer, they can go get themselves a cup of coffee — because they've already got their card.”

“Our staff are able to open new accounts with less friction on their side, which has allowed them to have deeper conversations with our members.”

“We're now seeing about a 70% auto-approval rating of our applications — a huge increase over what we had before.”

“We wanted to find a partner that was willing to listen to our needs to build a product that was specific to us and our member base — and was really as engaged as we were in making a frictionless product for our members.”

“If you're looking for a platform to take your credit union to the next level — these are the folks to talk to, for sure.”

“Talking to people after the meetings today, it was almost unanimous that everybody was just ready to go — and that's exciting.”

“Glide has proven historically that they have the team that can execute against that type of schedule, that type of ecosystem. I'm incredibly excited for that to come to reality here.”

“Glide is really the only player in the space that can handle the needs of credit union consumers as well as a credit union that has a substantial and very robust commercial portfolio — and deliver on both sides of the house equally well.”

“This product is better than any other product we've ever seen. My VP of Lending said that exact thing — he's never seen a product that does what Glide does.”