First Due

“"Many of our staff appreciate the convenience of having a one-stop shop instead of juggling calendars, different programs, and separate web pages. Now, they have everything they need in a centralized location– It's definitely a big win for efficiency and productivity."”

““Our day-to-day operation runs on First Due. We're using First Due for everything we do here in the department. We use it for all our incident reporting, EMS reporting, apparatus management, and fire prevention services. “”

““When you invest in technology like First Due, you can make data-driven decisions. Data enables us to confidently justify certain funding initiatives when we present to our City Council and leadership.””

““First Due has been one of the easiest companies I have worked with, professionally and personally. “”

““I'm able to design everything myself and easily put into the inspection what we feel is most important and keep out what's not.””

““The relief of stress comes from knowing that the information is getting to the right people. We have a phenomenal crew of personnel who can accomplish anything when they have the right tools at their disposal, and First Due is one of those essential tools.””

““I enjoy First Due so much. It's been such a pleasure setting up First Due for our company. It hasn't felt like I've done any work because it's so enjoyable. First Due has been a fantastic product for our captains and engineers who use scheduling daily. They've adapted to it with almost no training.””

“"I realized that without a modern Records Management System (RMS) with an accessible user interface, we wouldn’t be able to implement the improvements we needed."”

““Shift coverage used to take a week. Now? It takes 7 minutes.””

“"Firefighters hate two things: change and staying the same. But once our team started using First Due and saw what it could do—from scheduling to payroll to assets—the buy-in came naturally."”

“”The great thing about First Due is their attention and consideration of the details that make departments unique. If we need to address something or want to do it, they always look into options to help us solve problems and streamline our processes. ””