UpKeep

“Finally, Fraser and Cullen believe that “Upkeep has allowed us to examine the facilities management business in the aggregate, pull out trends that previously we couldn’t see, and work smarter and faster for our clients, while also lowering their costs over the longer term. It has fundamentally changed how the hotels, bars and other properties are being looked after. Less than a year into Upkeeps roll out across the business, nobody could imagine ever going back to the old ways.””

“UpKeep is a good example,” he said. “It’s a relatively new product, but it’s booming because it takes a new approach, leveraging technology to make technicians’ work easier.”

“I have never encountered a single customer who wanted to go back to a previous software,” he continued. “On my polls, everyone thinks UpKeep’s a great tool while some see room for improvement, but no one wants to go back.”

“People love UpKeep so much, it’s bizarre,” Florian said. “I have never seen that level of acceptance for any other CMMS.”

““UpKeep provides those juicy talking points,””

““We’ve managed to reduce our downtime to only a few days from nearly a month before.””

““I think it’s safe to say that both Jin and I have felt really well-looked after by the UpKeep team,””

““UpKeep allows us to consolidate all the things that we wanted to do into just one system,””

“The platform is pretty easy to navigate. Most of the features are easy to find, even without any guidance. You can just kind of browse through the different tabs and you eventually get to where you need to. We’ve also been using UpKeep’s short videos and tutorials, which are very helpful as well.”

““It was because of UpKeep that I was able to see that number and have the comprehensive records I needed.””

““UpKeep automatically creates those work orders so that I know when I have to complete preventive maintenance. Until it gets done, it stays in the system where I’ll be sure to see it.””

““I’m able to see work orders right away,” Austin said. “And when people submit them, they’re putting in all the information I require,” he continued. “I’m able to get the complete story without having to chase someone down to ask questions. I immediately know what’s going on, even before I get to the store.””

““UpKeep has helped me keep inventory down and functional as well,” said Austin.”

““I’m able to prioritize tasks,” he said. “I make sure to finish high priority work orders first. I know exactly what my day is going to look like, and I’m no longer wasting time wandering around each store looking for problems. I already know exactly what’s going on.”

““The customer service team is very responsive,” he said. “There’s usually someone to answer, and if there isn’t, the team gives me a call back within a day. Everyone on the team is knowledgeable about how UpKeep works.””

““UpKeep was more user-friendly than the other systems I researched. I could customize it to what I need as far as tracking parts inventory, downtime, and so forth. The other platforms just didn’t have those features.”

““I’m more organized and less stressed,” Austin said. “Looking at where I was before, I might have lost my job by now because I was so disorganized. UpKeep has allowed me to keep doing what I enjoy doing.””

““I appreciate the live feed of work orders,” Austin said. “We’re able to see things right away and track where they’re at, even if we’re at home. Since implementing UpKeep, we’ve begun to also track assets, downtime, work time, parts inventory, preventive maintenance, and analytics.””

“That area started to level out, too, with fewer reactionary calls. That shift alone has resulted in Alto saving thousands of dollars already because we are replacing fewer parts.”

“We started in our steel flattening area and quickly noticed that there were fewer reactionary calls to fix those machines. My boss knew it was making a difference not because of any reports but because he suddenly had technicians available to do other jobs.”

“The onboarding process went smoothly,” Matear said. “We felt like we were being looked after, you know, being taken care of. That was nice.”

““Before UpKeep, I had to dig through all this paperwork, or try to remember details from a phone call. With UpKeep, work orders are much easier to keep track. It makes me feel good when I could show my team exactly what work orders are in progress.””

“Overall, UpKeep has proved to be one of the best options for anyone who wants to modify or correct their process. It can save a lot of time and money while providing clear visibility of where they stand. Alco Harvesting is grateful for the impact UpKeep has had on their business and they would recommend it to any company looking to improve their asset and operation management.”

“We’re 99% Medicaid-funded. The more we save on operations, the more we can reinvest into our staff and the people we serve.”

“Time savings has been fantastic. Staff can snap a photo and submit it—no language barrier, no confusion, just action.”