RideCo

“The modernization of [SEPTA Access] has been one of the fastest large-scale deployments in SEPTA history. ... We are thrilled to immediately see such a positive impact on the operators and SEPTA support staff. SEPTA team members have been energized and excited about launching this initiative—RideCo’s software along with their team’s relentless focus on our success, empowers us to operate more efficiently.”

“RideCo has delivered on their promises. [Even] as a large transit agency, everything has gone smoothly without any issues. I would encourage other agencies of our size not to be afraid. RideCo has been an outstanding partner in helping us embrace change, and I believe other agencies should be courageous and follow the lead.”

“The on-demand transit service has allowed us to move from covering approximately 42% of the city with fixed routes to 100% with on demand. Lastly, the ability to add Flex Stops within the service area to locations where residents and businesses want them has been invaluable.”

“We looked at who our riders are and where they are going, and what we learned is that people have access to places that our fixed-route network was not taking them....OmniRide serves to connect the whole region, so our vision is to further implement the service and expand access.”

“Scheduling and dispatching have become so easy and the burden on our operations team has significantly reduced through automating the process. RideCo’s software is seamless and the increase in productivity allows Keolis to provide LCT paratransit customers with a more accessible on-demand, door-to-door service.”

“Our partnership with RideCo has enabled our city to provide a public service that aligns with the long-term goals in Moorpark’s General Plan. MCT On Demand is connecting our community in a safe and sustainable way, and is a positive contribution to the growth and development of our city for all and future generations.”

“Going from having no public transit to RideLV, City of Leavenworth has made huge strides by providing mobility that efficiently serves its residents. Public transit has a central role in Leavenworth’s anticipated growth, and the partnership between The Guidance Center and RideCo has provided a foundation to build a more robust and integrated network in the future.”

“The amount of data that we're able to pull from the RideCo platform is incredible. We're able to see through multiple avenues and lenses on how [the program] is performing and where there's challenges. We then discuss with our partners, 'How do we address those challenges?' and 'How do we find new opportunities in the data?' ... [This] is a huge benefit over the legacy platforms we used to have.”

“RideCo has been a long-standing partner of Guelph Transit for over 7 years now and this is a strategic partnership that we value. Over the years, the partnership has grown from a modernized paratransit solution into an innovative, integrated approach across our entire transit system, delivering a significantly improved experience for our passengers.”

“RideCo continues to be the best contractor that we have—they are always working to provide even better service and assistance to our staff. The team checks in regularly and they still work with new employees as they are onboarded. Their software has been transformative and has saved us more than the cost of the five-year contract in efficiency within the first year.”