Description
Vatic Outsourcing is hiring a full-time, mid-level UCaaS Help Desk Support Representative to provide client-facing support for Unified Communications as a Service platforms. The role resolves technical issues, performs system maintenance, manages MACD requests, supports user onboarding and training, and provides reporting. It requires a college degree and at least one year of telecommunications or UCaaS/Help Desk experience, with a 9:00 a.m. to 11:00 p.m. support window and a professional office environment.
