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Customer Service Representative market brief · Richmond, VA

Customer Service Representative Jobs in Richmond, VA

There are 145 open customer service representative jobs in Richmond, VA as of Nov 15, 2026; median listed pay $34,528 a year; 27 posted in the last 7 days. 28 employers are hiring, led by Dollar Tree, Family Dollar, and Walgreens. Openings are down 14% from 169 in the prior 30 days. The middle half of posted salaries runs $30,160–$39,100 a year, from the 72% of listings that disclose pay. Entry-level roles are the largest group, at 87% of openings.

Data updated Nov 15, 2026

Role and market snapshot

A quick read on demand before you open the live listings

Tracked jobs

145
Live customer service representative openings currently tracked in the Richmond market.

Companies hiring

28
Distinct employers represented in this publishable market view.

30-day momentum

Down 14%
169 openings were tracked in the prior comparison window.

Median compensation

$34,528
72% of listings provide usable compensation data.

Market analysis

Role-specific demand, level, employer, and compensation signals for this local market

Start with the level mix, then compare current demand, compensation coverage, and employer concentration before opening the live listings.

Level mix

Career ladder

Entry-level126 jobs

Richmond's customer service representative market is led by entry-level openings, with 126 tracked roles at that rung.

30-day window

Demand and salary

Current jobs

145

Prior window

169

Salary coverage

72%

Median experience

1.0 years

Within this market

Employer tier lens

Startups & growing teams

102

13 companies · $31,200 median

Established employers

36

8 companies · $35,360 median

Coverage-gated

Salary distribution

P25

$30,160

P50

$34,528

P75

$39,100

P90

$45,720

Salary figures use annualized USD posted minimum compensation from listings in this market. An employer that posts the same pay on many listings counts once, and figures render only when enough distinct employers disclose pay.

Use Metaintro

Turn this market signal into momentum

Move from aggregate demand to the live roles hiring in this market now.

  • Open live customer service representative listings in Richmond
  • Compare the level mix before narrowing your search
  • Use employer and compensation signals to prioritize outreach

Turn this market brief into a live search.

Use the signal

The best next step is opening the roles behind the aggregate: compare customer service representative opportunities in Richmond, save the strongest fits, and keep the market signal close while you apply.

  • 145 live roles tracked in this market.
  • 28 employers represented in the current window.
  • Market data refreshed Nov 15, 2026.

A practical market plan for Customer Service Representative in Richmond

Use this sequence to move from aggregate labor-market data to a focused application list.

  1. 01

    Read the demand

    145 customer service representative openings across 28 employers establish the current Richmond opportunity set.

  2. 02

    Choose the right rung

    Entry-level leads the derived level mix with 126 tracked openings.

  3. 03

    Prioritize employers

    Dollar Tree is one of the most active visible employers, with 53 current openings in this market view.

  4. 04

    Open the live roles

    24 representative openings connect this brief to jobs you can review now.

With Metaintro

Keep market research, live opportunities, saved roles, and the evidence behind your applications moving in one focused loop.

Where this market is hiring

Move from the Richmond market view into active employers and representative customer service representative openings

Employer activity · 28 companies

Who is hiring in this market

The most active visible employers, ordered by openings represented in the current market sample.

Live opportunity sample · 24 of 145 matches

Representative openings

Open a role to inspect the full requirements. Compensation appears only when the listing provides usable salary data.

Explore all 145 matching jobs

Customer Service Representative jobs in Richmond: what applicants need to know

Current answers for a difficult AI-era job search, grounded in this publishable role and location market view rather than generic career advice.

  1. 01

    How many customer service representative jobs are open in Richmond?

    Metaintro tracks 145 live customer service representative openings from 28 employers in the Richmond, VA area over the last 30 days.

  2. 02

    Is demand for customer service representative jobs changing in Richmond?

    Openings fell 14%, from 169 in the prior 30 days to 145 in the latest 30.

  3. 03

    What do customer service representative jobs in Richmond pay?

    The median posted salary is $34,528 a year. The middle half of posted salaries runs $30,160 to $39,100. Based on the 72% of current listings that disclose pay.

  4. 04

    Which experience level has the most customer service representative openings in Richmond?

    Entry-level roles lead with 126 openings. Experience level is known for 87% of this market's listings.

  5. 05

    Which companies are hiring for customer service representative jobs in Richmond?

    Dollar Tree, Family Dollar, Walgreens, and FedEx have the most open customer service representative roles here right now, out of 28 hiring employers.

Continue with the next market signal

Compare nearby cities, adjacent roles, and publishable level views without leaving the live jobs cluster

Nearby cities

Compare Customer Service Representative demand around Richmond.

Related roles

See adjacent role demand in the Richmond market.

Level views

Narrow the market to experience levels with enough reliable data.

More markets appear here after they clear Metaintro's data gate.

Built for career movement

Turn the Richmond customer service representative market into your next move.

Use live demand, employer, level, and compensation signals to focus your customer service representative search where the market is active now.

  • MatchCompare live roles against your current evidence.
  • PositionTurn proof projects into role-specific applications.
  • ImproveUse market feedback to keep the skill plan current.
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