Customer Service Representative market brief · Richmond, VA
Customer Service Representative Jobs in Richmond, VA
There are 145 open customer service representative jobs in Richmond, VA as of Nov 15, 2026; median listed pay $34,528 a year; 27 posted in the last 7 days. 28 employers are hiring, led by Dollar Tree, Family Dollar, and Walgreens. Openings are down 14% from 169 in the prior 30 days. The middle half of posted salaries runs $30,160–$39,100 a year, from the 72% of listings that disclose pay. Entry-level roles are the largest group, at 87% of openings.
Data updated Nov 15, 2026
Role and market snapshot
A quick read on demand before you open the live listings
Tracked jobs
- 145
- Live customer service representative openings currently tracked in the Richmond market.
Companies hiring
- 28
- Distinct employers represented in this publishable market view.
30-day momentum
- Down 14%
- 169 openings were tracked in the prior comparison window.
Median compensation
- $34,528
- 72% of listings provide usable compensation data.
Market analysis
Role-specific demand, level, employer, and compensation signals for this local market
Start with the level mix, then compare current demand, compensation coverage, and employer concentration before opening the live listings.
Level mix
Career ladder
Richmond's customer service representative market is led by entry-level openings, with 126 tracked roles at that rung.
30-day window
Demand and salary
Current jobs
145
Prior window
169
Salary coverage
72%
Median experience
1.0 years
Within this market
Employer tier lens
Startups & growing teams
102
13 companies · $31,200 median
Established employers
36
8 companies · $35,360 median
Coverage-gated
Salary distribution
P25
$30,160
P50
$34,528
P75
$39,100
P90
$45,720
Salary figures use annualized USD posted minimum compensation from listings in this market. An employer that posts the same pay on many listings counts once, and figures render only when enough distinct employers disclose pay.
Use Metaintro
Turn this market signal into momentum
Move from aggregate demand to the live roles hiring in this market now.
- Open live customer service representative listings in Richmond
- Compare the level mix before narrowing your search
- Use employer and compensation signals to prioritize outreach
Turn this market brief into a live search.
Use the signal
The best next step is opening the roles behind the aggregate: compare customer service representative opportunities in Richmond, save the strongest fits, and keep the market signal close while you apply.
- 145 live roles tracked in this market.
- 28 employers represented in the current window.
- Market data refreshed Nov 15, 2026.
A practical market plan for Customer Service Representative in Richmond
Use this sequence to move from aggregate labor-market data to a focused application list.
- 01
Read the demand
145 customer service representative openings across 28 employers establish the current Richmond opportunity set.
- 02
Choose the right rung
Entry-level leads the derived level mix with 126 tracked openings.
- 03
Prioritize employers
Dollar Tree is one of the most active visible employers, with 53 current openings in this market view.
- 04
Open the live roles
24 representative openings connect this brief to jobs you can review now.
With Metaintro
Keep market research, live opportunities, saved roles, and the evidence behind your applications moving in one focused loop.
Where this market is hiring
Move from the Richmond market view into active employers and representative customer service representative openings
Employer activity · 28 companies
Who is hiring in this market
The most active visible employers, ordered by openings represented in the current market sample.

Live opportunity sample · 24 of 145 matches
Representative openings
Open a role to inspect the full requirements. Compensation appears only when the listing provides usable salary data.
More customer service representative openings in Richmond
- Pharmacy Customer Service Associate · Walgreens
- Remote, Patient Services Agent, Call Center · ChenMed
- Customer Service Associate - Temporary · Walgreens
- Customer Service Associate - Temporary · Walgreens
- Customer Service Representative · Robert Half
- Customer Service Representative · U-Haul Company
- Customer Service Associate - Temporary · Walgreens
- Customer Service Associate · Walgreens
- Customer Service Representative - State Farm Agent Team Member · Brooks Baltich - State Farm Agent
- Customer Service Representative - State Farm Agent Team Member · Cindy Shumaker - State Farm Agent
- Customer Service Representative · Robert Half
- Customer Service Associate - Temporary · Walgreens
- Billing Customer Service Associate · Travelers
- Customer Service Representative · Robert Half
- Customer Service Associate · Grease Monkey Bloomington
- Customer Service Specialist · Grease Monkey Bloomington
Customer Service Representative jobs in Richmond: what applicants need to know
Current answers for a difficult AI-era job search, grounded in this publishable role and location market view rather than generic career advice.
- 01
How many customer service representative jobs are open in Richmond?
Metaintro tracks 145 live customer service representative openings from 28 employers in the Richmond, VA area over the last 30 days.
- 02
Is demand for customer service representative jobs changing in Richmond?
Openings fell 14%, from 169 in the prior 30 days to 145 in the latest 30.
- 03
What do customer service representative jobs in Richmond pay?
The median posted salary is $34,528 a year. The middle half of posted salaries runs $30,160 to $39,100. Based on the 72% of current listings that disclose pay.
- 04
Which experience level has the most customer service representative openings in Richmond?
Entry-level roles lead with 126 openings. Experience level is known for 87% of this market's listings.
- 05
Which companies are hiring for customer service representative jobs in Richmond?
Dollar Tree, Family Dollar, Walgreens, and FedEx have the most open customer service representative roles here right now, out of 28 hiring employers.
Continue with the next market signal
Compare nearby cities, adjacent roles, and publishable level views without leaving the live jobs cluster
Nearby cities
Compare Customer Service Representative demand around Richmond.
Related roles
See adjacent role demand in the Richmond market.
Level views
Narrow the market to experience levels with enough reliable data.
More markets appear here after they clear Metaintro's data gate.
Labor market data
Layoffs, WARN notices and hiring demand beside the Richmond market
- Layoffs trackerEvery tracked layoff, store closure and office mandate, by company.
- Monthly layoffs reportsEach month's cuts, the companies behind them and the trend.
- 2026 layoffs year in reviewThe year's cuts by month, company, cause and state.
- WARN notices by stateEvery state's official layoff and plant closing notice list.
- Hiring Demand MonitorDaily open jobs at 280,000 employers, from their own career sites.
- Second chance jobs by stateEmployers with public evidence they hire people with records, graded A to D.
- Job markets by role and cityLive openings, employers and pay for each local market.
- US hiring reportDated counts of job listings and hiring companies by role and city.

Built for career movement
Turn the Richmond customer service representative market into your next move.
Use live demand, employer, level, and compensation signals to focus your customer service representative search where the market is active now.
- MatchCompare live roles against your current evidence.
- PositionTurn proof projects into role-specific applications.
- ImproveUse market feedback to keep the skill plan current.