ShipBob

“If someone is going to treat your products like their own, that’s the most you can hope for in a fulfillment partner. ShipBob does exactly that. The customer experience and brand consistency is really important to us, so to receive that level of support from ShipBob means so much to us.”

“ShipBob’s WMS automatically selects the best delivery method, so it costs us less and our customers get faster shipping. We’re saving hundreds of thousands of dollars per year, just in postage. Initially, we estimated over $400,000 in savings. ShipBob has helped us save 40% on total fulfillment costs.”

“Expanding our warehouse network from 2 to 4 warehouses has translated into $1.5 million in freight cost savings for Our Place. It also cut our fulfilment and shipping times in half, from 5 or 6 days to just 2.5 days.”

“We took a tour of ShipBob’s Moreno Valley fulfillment center and attended their annual merchant event, Fulfilled. Being able to see the inner workings of the facility, spend time with the ShipBob team, meet the co-founders, and talk with brands that were already working with ShipBob laid a great foundation. Making those connections and getting a behind-the-scenes glimpse at the fulfillment operations helped us get a good understanding that ShipBob was a good-sized company that could not only handle our current order volume but could continue supporting our growth as we scaled.”

“The customer service and communication we’ve received from ShipBob has been really excellent. We enjoy the partnership we have with ShipBob and they really seem to prioritize us as a customer. If there are any hitches, our Merchant Success Manager, Andrew, is always on top of it. He works so urgently, and we always feel like he keeps us top of mind.”

“All the support we’ve received from ShipBob has been so fast, so efficient, and so personal. There’s a level of care that we don’t see with suppliers and other service partners we work with that we get from ShipBob, with detailed effort always being put into fixing any problems that come up.”

“ShipBob has proved that they can weather sudden and intense spikes in demand without compromising on fulfillment speed or quality. ShipBob’s ability to staff appropriately as demand ebbs and flows has been a huge advantage for us, especially during peak.”

“Thanks to ShipBob, we were able to ensure we were fully stocked with Amazon for Black Friday – and with 50% faster receiving during peak season, that was incredible.”

“Rather than a 3PL that doubles in tech, ShipBob is a tech-based company that has improved the fulfillment experience. All the integrations in the ShipBob App Store is another big draw, talking directly to the tools we use like Shopify Plus, Klaviyo, and even Gorgias, which is a huge time-saver.”

“I can’t say enough about ShipBob’s software and reporting capabilities. It really has made things easy for us to look at the data and make better decisions.”

“Right after we partnered with ShipBob, we joined their Inventory Placement Program, which streamlines inventory distribution across the US, taking multi-location inbound shipments, inventory allocation, and rebalancing off merchants’ plates. Since launching in the program, we’ve been able to allocate our inventory across 4 of ShipBob’s fulfillment centers in the United States, which cut our shipping times by a third – from 5.2 days down to about 3.6 days. Not only has transit time dropped, but at the same time we reduced fulfillment costs by over $2 per order compared with our old 3PL .”

“Distributing inventory across the world with ShipBob drastically cut our transit times. When we were only shipping from our Miami, FL warehouse, it would take us 25 days to deliver an order to a customer in the EU, while using ShipBob’s UK fulfillment center, it takes only 3 days. That’s an 88% reduction in shipping time for those international customers!”

“The ShipBob onboarding experience was really smooth, even from the other side of the world. Our inventory landed quickly, and the implementation was seamless. The ease of entering the US market was great.”

“I barely remember our ShipBob onboarding because it was so quick and easy. We were also doing a platform migration at the same time, for all regions, and it was also pre-Q4! ShipBob made sure it happened for us without hiccups.”

“We love our team at ShipBob. They are so supportive and are truly an extension of our team – it’s not like an outsourced partner. It’s as if we’re one team, not two separate businesses. And we really lean on ShipBob for their supply chain expertise.”

“Growing so fast has really underscored for us the importance of having a partner that can scale as fast as you do. Scaling is great, but it also comes with certain headaches – and while it’s a good problem to have, you need a partner that can handle your volume, even as it’s skyrocketing to over a million orders. With ShipBob, that capacity was never in doubt – and that was huge for us.”

“The onboarding process was really, really easy – and that’s coming from someone that didn’t understand shipping at all! We were assigned an Implementation Specialist, and she helped us with everything: integrating our Shopify store to ShipBob’s dashboard, getting all of our inventory sent and stored in our first ShipBob fulfillment center, and making sure we had what we needed. It was all very seamless.”