SugarAI

“It was a ‘wow!’ moment for me because Sugar made us much more nimble immediately,”

“From just a few years ago, we have 2.5 times the staff in the laboratory, processing double the number of samples, but I haven’t had to double me.”

“With Sugar, I don’t have to get a third party involved in coding or creating a workaround,”

“If a problem arises, Sugar tells me, and I can take immediate action to prevent extended consequences. I can capture a problem, work out the cause and put in place effective corrections that are a long-term solution,”

“Today, when Sugar sends the document, they have time to read it on their tablet or smartphone, talk about it, sign it and hit ‘send’ when it is done. It is much more pleasant for all involved.”

“With Sugar, we have recreated expensive laboratory management systems with something that was custom-made for us for a fraction of the cost. Our platform not only has more functions than those we looked at, it is more powerful.”

““Now we have accurate reporting on tasks and email, and that is changing behaviors for the good.””

““We wouldn’t have been able to expand our sales staff and get the returns without Sugar,””

““Of all the third parties of Sugar’s size or bigger that I’ve worked with, this was the smoothest experience I have ever had, and the relationship and gotten better and better,””

““We’ve turned that around, and in Sugar, we have a customer-centric view of our jobs instead of a task-oriented view,””

““I’ve been blown away by the enthusiasm,” Avi says. “They see this as a tool to grow their own business, and they want to use it to manage their other manufacturers.””

““What Sugar and Liferay are helping us do is support vulnerable children in recovering and thriving, so they can reach their brightest future. That’s our ultimate goal,””

““It’s now much easier to track and measure outcomes across the 180 programs we run,””

““Sugar reduces duplicate work and streamlines processes so our teams have more time to work directly with children and their families,””

““What Sugar and Liferay are helping us do is support vulnerable children in recovering and thriving, so they can reach their brightest future””

“Our tailored CRM system will ensure that BIG is able to respond to any future possibility,”

“We can identify people who are working on a project as well as what their role is on the project, which is super important to us.”

“We love the way contacts and relationships are comprehensively linked.”

“The digital transformation is a change for the sales team, who are used to using other processes. This requires continuous monitoring to prevent teams from being disconnected and to ensure that the transition to the digital solution provides the desired result.”

““We’re quite proud of the fact that we are working with Sugar – we like what you are doing with the brand – and we see a brilliant future in working together.””

““We’re always in compliance with the Safe Harbor requirements,””

““We find it pretty easy to on-board new customers to the Sugar platform in whatever way they may be adopting it,””

““That’s a significant contribution to our organization in a short time,””

““We looked at the Salesforce model and the Sugar one and we found that in terms of technology, Sugar was open source, was cloud or on-premise agnostic and that the development environment was something in which we felt we could build an OEM version of the product very easily. We also felt that Sugar had good synergies with us in terms of who the company targets as customers. We very much liked the extensibility of the platform, and the OEM terms were a positive.””

““The fit with Sugar was brilliant,” says Greg. “It is a world-class application that is recognized by the analysts – Gartner, Forrester and the rest of it – and that our customers can get the benefit of as part of an integrated suite. The customer doesn’t have to worry about multiple vendor integrations for front- and back-office, and that gives us a quick time to value and reduces risk and costs.””