Jem

“There are very real repercussions when guys go to loan sharks. R400 suddenly balloons to R2000, R3000. EWA gives me great peace of mind.”

“It relieved us to now be spending more meaningful time with our people, our operations on the floor, on the ground. It really added a significant amount of value back into the business.”

“Our HR team reports to me directly. I see culture as a big part of my mandate. If you can't get the same message to everybody in the organisation consistently, then you are disadvantaging people.”

“It's not just 5,500 people, it's 50,000 people. Jem has transformed the lives of not just Meridian employees, but their extended families too.”

““ Our employees love it! When they are on lunch, they log into the WiFi in the store and check out what is going on in Jem, without us asking them to. They check it themselves, and they are excited to see if there are any updates for the day. I can't tell you how much you have helped us. ””

“The Executive AI session with JemX was a turning point for our team. Seeing real, already built tools instead of theoretical use cases made the value of AI visible. JemX’s honest, hands-on style built trust in the room fast, even among the more sceptical voices. The team is excited to embed AI into SINANI safely, responsibly, and at scale.”

“What keeps me motivated and proud to be working at Jem is being part of a team that makes the average deskless employee a lot better. Makes me feel like I am actively contributing to making South Africa great.”

“Best two hours we’ve had on AI in the last 18 months. Left totally inspired and ready to tackle this huge change we have coming for us.”

“Jem is one of our most innovative, forward-thinking service providers. We love the team. We love their energy, and they have made a huge difference to how we connect with, manage, and reward our 18,000 employees at Servest.”

“We backed Jem because it sits at a powerful intersection: essential workforce software that lets companies build a deeper relationship with their people, trusted employer distribution, and embedded financial services that save everyday South Africans meaningful amounts. The result is not merely a collection of products. It is an increasingly valuable distribution and operating layer between employers and their workforces.”

“AI was something we just spoke about… until Jem came along and showed us what they’ve done in their business. They gave us a peek into what’s possible, taking something that felt so out of reach and out of our expertise. Since then, there’s been no turning back, and we’re well on our way to becoming AI-native.”

“Jem was amazing. Within two days, no questions asked, you switched everything back on. The first WhatsApp message I sent out through Jem again to say ‘Jem is back’, I could hear the cheers from all the sites at my house. There were not just sighs of relief from management. There were literal cheers of delight.”

“If you get the chance to spend some time with the JemX team on AI, take it. I haven’t seen another leadership team further ahead.”

“I absolutely love working with the Jem team. They are forward-thinking, stick to their promises, and are attentive. Whenever we’ve had issues or concerns, they work with us through them. A great team, and I can’t recommend them highly enough.”

“We’ve received really great feedback since we launched Earned Wage Access. It’s really helped our employees avoid loan sharks and get out of debt.”

“This is a team to back. Having been with Jem for over five years now, Truda has really seen a big difference by using Jem. Our staff love the product, and our HR & Ops teams find their platform incredibly easy to use. They are good people who are highly personable and spend the time getting to know what we do. We love working with them and can’t recommend them enough.”

“I love working for Jem because I know that the work I do contributes to meaningfully changing the lives of both our customers and Africa’s deskless workforce for the better.”

“For us, a unified employee experience is essential and we partnered with Jem for the reach the platform provides. We’ve seen across so many of our franchise groups how Jem has opened clear lines of communication to our team members and allowed us to support them, inform them and drive the business outcomes directly.”

“As a law firm we’re cautious by nature. JemX gave us the confidence to move - and a clear view of where the real risks are.”

“We were one of the early adopters of Jem, and we’ve seen a huge difference in the impact it’s made for our employees. We started simply, using it for communications and payslip delivery, but we now have the full suite in place. Our employees are thriving with document delivery, financial benefits, and communications all in one place, and it’s saved our payroll team a huge amount of admin burden and time.”

“With 3,200 people across our restaurants, most of them deskless teams, we needed a trusted platform to improve engagement, deliver payslips and communications seamlessly, and provide meaningful financial wellness support. Jem has achieved excellent adoption of nearly 90%, largely through strong team engagement and advocacy from within. The WhatsApp-based experience is simple and accessible, the earned wage access benefit is valued by our teams, and Jem has been a responsive and dependable partner throughout.”

“Jem is truly a business partner. They are open to new initiatives, suggestions and ways to optimise their services.”

“Ours is one of the most competitive industries in the country, and our officers are on client sites rather than behind desks. Most of them have never had a work email address. Getting a payslip to all our people used to mean printing, sorting and pushing them out through supervisors. With Jem it’s instant. When we send a company communication we can see exactly who received it and who opened it. It has taken a serious administrative load off our payroll team. We believe Jem’s innovative approach and constantly evolving offering is a competitive edge for us.”

“We’ve sat through plenty of AI talks. This was the first one that left our leadership team both energised and equipped with practical next steps.”

“Here is a team willing to go above and beyond. We knew from the first time we met the Jem team that we wanted to work with them, but what they have delivered is far more than what we had asked for. Our staff really like the product because of its ease of use, and they are building more and more products that are suitable for a deskless workforce like ours. I can’t recommend the Jem team highly enough.”