Description
Enseo is hiring a Customer Support Program Manager to oversee and approve quality assurance, workforce management, training, SOPs, forecasts, schedules, and process changes; serve as a senior escalation point for complex customer issues; and lead training, enablement, and operational projects. The role partners with on-site leadership in the Philippines, requires at least five years of customer support experience including two years in a supervisory or training capacity, and is based in Texas with up to 25% travel to the United States, Latin America, and the Philippines.
