Description
The HR Manager will manage end-to-end human resources in a BPO setting, including high-volume recruitment, workforce planning, employee relations, performance management, compliance, HR operations, learning and development, retention, and stakeholder management. The role requires a bachelor’s degree in HR, Business Administration, or a related field, 6–10 years of HR experience preferably in BPO/ITES, knowledge of labor laws and HRIS tools, and strong communication, conflict-resolution, data-driven, and leadership skills. The work environment is fast-paced and may require shift work.
