People Operations Professional at forus

Location: New York, New York
Type: Full-time
Level: not_specified
Posted: Feb 19, 2026

Description

Forus is seeking a highly experienced People Operations professional to manage and scale their human capital infrastructure. This role involves overseeing the entire HR lifecycle, ensuring smooth and efficient operations, and driving continuous improvement in systems and processes. The successful candidate will act as both an operational backbone and a strategic partner, focusing on employee experience, compliance, and leveraging AI-powered tools to enhance HR workflows.

Required Skills

Onboarding
Compensation
Benefits Administration
Performance Management
Compliance
Employee Relations
Employee Lifecycle Ownership
AI-Powered Tools and Automation
HRIS
Payroll
Data Integrity
Reporting

Additional Information

Required Previous Experiences: 5–10 years of HR generalist experience
meaningful time spent in large-scale, high-volume, early-career workforce environments, call centers, large operations or support orgs, BPO, staffing, or similar
Experience with large non-exempt, W-2 employee populations and the compliance, relations, and operational complexity that comes with them
Proven track record managing HR through rapid growth you've scaled an organization before and know what to build in anticipation of the next stage, not in reaction to it
Strong employee relations experience you've handled difficult conversations, investigated complaints, and navigated complex situations with fairness and discretion
Exceptional communication skills written and verbal; you can translate complex HR concepts to employees, managers, and executives alike, and you never create confusion where there should be clarity
Analytical rigor you use data to diagnose problems, measure outcomes, and make decisions; you are comfortable owning HR metrics and presenting them with confidence
Structured problem-solving you approach ambiguous, messy situations with a clear framework; you identify root causes rather than treating symptoms
First-principles thinking you don't default to "how it's always been done"; you reason from the ground up and build what's actually needed
Strong attention to detail errors in HR have real consequences; you operate with a high degree of precision in documentation, compliance, and communications