Avoca

“The best decision I've ever made for the business.”

“It changed my day. It made my day easier. That's one less side of the business that we have to constantly monitor. Clients aren't waiting to have the phone picked up, and they're also in good hands.”

“Avoca is the best decision you will make for you and your team because it's not just taking care of customers. You also have to take into consideration your employees, your staff. How do you make their job easier? How do you help them get better?”

“The marketing ROI impact has been phenomenal, up by 20% in revenue thus far from prior year. That that is mainly because of Avoca being able to service more customers as opposed to in the past, not being able to answer the calls.”

““ It's allowed us to retain more of our CSRs and also grow them into other roles so they can actually become even more valuable to the organization. ””

“When you know your customers will always be taken care of, you can add locations, add people in the field, and build the business. That is what a real partner does for you. It flexes with your business into the next stage of growth.”

“We had four platforms that didn't talk to each other, and now it's one, flexible system. Our customers feel the difference, and so does my team.”

“One of the smoothest seasons we've ever had in terms of booking and scheduling service calls.”

“Avoca is the first company where I've felt like I'm on the cusp of something great. I've been at other startups, but I've never been around a more brilliant team, and I genuinely learn something new every day. We bring the same urgency our clients bring to their customers, and they feel it.”

“I get to work alongside people who genuinely care about the product, each other, and the businesses we serve. Real trust, real ownership, and a team that celebrates wins together. Selling something that actually transforms how home services companies operate makes it easy to show up fired up every morning.”

“The people at Avoca are the reason I'm here. Not the market, not the tech stack, the people. These are the people I call when things get hard, not about code, about life.”

“It gave me back at least three hours a day. I'd equate it to a professor who has to grade 100 papers. Within a few minutes it gives you 90% of the grading.”

“We can buy three, four, or five more locations and not worry about plugging them into what we already have. This was a fire I didn't need burning. Now my customers are happy, my employees are happy, and I'm happy because of that.”